iService


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AskAQuestionSubmit

Test

The test form is only available for requests from the local machine.

SOAP 1.1

The following is a sample SOAP 1.1 request and response. The placeholders shown need to be replaced with actual values.

POST /iservice.asmx HTTP/1.1
Host: 1to1.iservicecrm.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "http://1to1service.com/iService/AskAQuestionSubmit"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <SessionID xmlns="http://1to1service.com/iService">
      <sessionGuid>string</sessionGuid>
    </SessionID>
    <UserSpecifiedDomainURL xmlns="http://1to1service.com/iService">
      <url>string</url>
    </UserSpecifiedDomainURL>
    <UserSpecifiedHostAddress xmlns="http://1to1service.com/iService">
      <address>string</address>
    </UserSpecifiedHostAddress>
  </soap:Header>
  <soap:Body>
    <AskAQuestionSubmit xmlns="http://1to1service.com/iService">
      <details>
        <magic>int</magic>
        <contactID>string</contactID>
        <inResponseToID>string</inResponseToID>
        <segmentID>string</segmentID>
        <mailboxID>string</mailboxID>
        <topicID>string</topicID>
        <tags>
          <string>string</string>
          <string>string</string>
        </tags>
        <destEmail>string</destEmail>
        <cc>string</cc>
        <bcc>string</bcc>
        <subject>string</subject>
        <addSubjectRefNum>boolean</addSubjectRefNum>
        <body>string</body>
        <bodyHtml>string</bodyHtml>
        <note>string</note>
        <autoGenerateHtmlIfMising>boolean</autoGenerateHtmlIfMising>
        <action>NONE or SEND_EMAIL or SEND_SECURE or NOTE_PUBLIC or NOTE_PRIVATE or TICKET or ASK_A_QUESTION</action>
        <notificationID>string</notificationID>
        <expectingResponse>boolean</expectingResponse>
        <assignToAgentID>string</assignToAgentID>
        <attachments>
          <string>string</string>
          <string>string</string>
        </attachments>
        <upload>
          <name>string</name>
          <mimeType>string</mimeType>
          <contentID>string</contentID>
          <contents>base64Binary</contents>
        </upload>
        <upload>
          <name>string</name>
          <mimeType>string</mimeType>
          <contentID>string</contentID>
          <contents>base64Binary</contents>
        </upload>
        <property>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </property>
        <property>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </property>
        <caseProperty>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </caseProperty>
        <caseProperty>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </caseProperty>
      </details>
    </AskAQuestionSubmit>
  </soap:Body>
</soap:Envelope>
HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <AskAQuestionSubmitResponse xmlns="http://1to1service.com/iService">
      <AskAQuestionSubmitResult>
        <success>boolean</success>
        <result>string</result>
        <errors>
          <string>string</string>
          <string>string</string>
        </errors>
      </AskAQuestionSubmitResult>
    </AskAQuestionSubmitResponse>
  </soap:Body>
</soap:Envelope>

SOAP 1.2

The following is a sample SOAP 1.2 request and response. The placeholders shown need to be replaced with actual values.

POST /iservice.asmx HTTP/1.1
Host: 1to1.iservicecrm.com
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Header>
    <SessionID xmlns="http://1to1service.com/iService">
      <sessionGuid>string</sessionGuid>
    </SessionID>
    <UserSpecifiedDomainURL xmlns="http://1to1service.com/iService">
      <url>string</url>
    </UserSpecifiedDomainURL>
    <UserSpecifiedHostAddress xmlns="http://1to1service.com/iService">
      <address>string</address>
    </UserSpecifiedHostAddress>
  </soap12:Header>
  <soap12:Body>
    <AskAQuestionSubmit xmlns="http://1to1service.com/iService">
      <details>
        <magic>int</magic>
        <contactID>string</contactID>
        <inResponseToID>string</inResponseToID>
        <segmentID>string</segmentID>
        <mailboxID>string</mailboxID>
        <topicID>string</topicID>
        <tags>
          <string>string</string>
          <string>string</string>
        </tags>
        <destEmail>string</destEmail>
        <cc>string</cc>
        <bcc>string</bcc>
        <subject>string</subject>
        <addSubjectRefNum>boolean</addSubjectRefNum>
        <body>string</body>
        <bodyHtml>string</bodyHtml>
        <note>string</note>
        <autoGenerateHtmlIfMising>boolean</autoGenerateHtmlIfMising>
        <action>NONE or SEND_EMAIL or SEND_SECURE or NOTE_PUBLIC or NOTE_PRIVATE or TICKET or ASK_A_QUESTION</action>
        <notificationID>string</notificationID>
        <expectingResponse>boolean</expectingResponse>
        <assignToAgentID>string</assignToAgentID>
        <attachments>
          <string>string</string>
          <string>string</string>
        </attachments>
        <upload>
          <name>string</name>
          <mimeType>string</mimeType>
          <contentID>string</contentID>
          <contents>base64Binary</contents>
        </upload>
        <upload>
          <name>string</name>
          <mimeType>string</mimeType>
          <contentID>string</contentID>
          <contents>base64Binary</contents>
        </upload>
        <property>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </property>
        <property>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </property>
        <caseProperty>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </caseProperty>
        <caseProperty>
          <propertyID>string</propertyID>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
          <value>
            <description>string</description>
            <value>string</value>
            <valueDate>dateTime</valueDate>
            <valueInt>int</valueInt>
            <valueNumber>decimal</valueNumber>
          </value>
        </caseProperty>
      </details>
    </AskAQuestionSubmit>
  </soap12:Body>
</soap12:Envelope>
HTTP/1.1 200 OK
Content-Type: application/soap+xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap12="http://www.w3.org/2003/05/soap-envelope">
  <soap12:Body>
    <AskAQuestionSubmitResponse xmlns="http://1to1service.com/iService">
      <AskAQuestionSubmitResult>
        <success>boolean</success>
        <result>string</result>
        <errors>
          <string>string</string>
          <string>string</string>
        </errors>
      </AskAQuestionSubmitResult>
    </AskAQuestionSubmitResponse>
  </soap12:Body>
</soap12:Envelope>